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#4337 09/20/01 02:15 AM
Joined: Aug 2001
Posts: 151
D
Member
Ge Supply won't even deal with contractors here. I have to go to an "authorized reseller" of GE junk to get any. UNless, I allow GE Supply direct access to my business checking account, and the ability to check balances at any time, not just when I order anything. I think I still have the faxed application around here somewhere....

#4338 09/20/01 07:11 AM
Joined: Aug 2001
Posts: 31
C
Member
This has happened to me, but the GE supply fixed it right up. I truly believe the branches do well on a case by case basis.

I was an electrical foreman at a steel mill in Joliet IL. GE supply always treated us well, some of the other suppliers in the chicagoland area wouldn't even come and speak with me....no matter how much money I had to spend:)

I work for a supplier of automation equipment now (I'm in technical support....not sales....most salesmen drive me nuts.) The economy is falling like a meteor. You would think that with ~40% business drops (so I've heard,) the larger suppliers would cater to the smaller outfits because of market share loss. It seems like it's inversely proportional....they seem to be worse. I hear this from customers daily.

Has anyone walked into a walmart or mall lately....they are empty. Consumer confidence is way down. I hope and pray that the US takes care of these terrorists and we can start healing...and eventually get business back to normal.

I appreciate this forum a great deal, thanks guys.

Carl


Carl Lee Tolbert
Technical Support
AC Drives
Automationdirect.com
Your source for the most practical automation products at almost-free pricing, delivered by 11 a.m., just by clicking a mouse.
PH: (770)844-4200
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#4339 09/20/01 08:00 AM
Joined: Dec 2000
Posts: 4,294
Member
Guys, I'm not trashing GE Supply, believe me.
We've got an inside salesman @ GE Supply that has >20 yrs with them. As such, he has lots of vacation time. This guy's a real pro, and has saved my butt many a time, gives great service. If he takes some time off, he always lets us know in advance.
We will order as much ahead of time as possible, filling the shop like squirrels for winter, because the temporary substitute is not so hot.
I've ordered a whole job's worth of material and loaded the site with electricians, only to have the GE semi truck pull up with one 4S box in a plastic bag. A call to the substitute salesperson just results in her bad attitude and denial of responsibility.
I thought that Nick's salesperson might have taken some time off, and they might have gotten the "bad seed" as a sub.(He would very likely order from the same office as I)

#4340 09/20/01 10:26 AM
Joined: Aug 2001
Posts: 599
N
Nick Offline OP
Member
Quote
Originally posted by electure:
Nick, let me test my guessing

Sasco...GE Supply

Close, Morrow-Meadows.... Graybar.
GE Supply has always been very good. Unfortunately I think we get a better deal with Graybar and a small local supplier called Gains. We get pretty good service usually they just have some personnel that drop the ball a little to often. I had a real bad problem with the last fixture order I had with Graybar. They were low bid on a $million + fixture package (lots of specialty stuff for Disneyland) and everything was wrong or late or missing accessories or....
In all fairness some of the other jobs went to GE and they were not much better from what I understand.


electure: FYI Sasco does over $400 million a year! They are the largest single (non roll up) contractor in the USA

#4341 09/20/01 08:11 PM
Joined: Dec 2000
Posts: 4,294
Member
So I'm not clairvoyant, darn it! [Linked Image]
We also use GainEs, home of the real John Holmes, (another famous name)

...and here I thought I had it allll figured out.

#4342 09/20/01 08:41 PM
Joined: Oct 2000
Posts: 5,392
S
Member
I had a real bad problem with the last fixture order I had with Graybar.

You would think that with ~40% business drops (so I've heard,) the larger suppliers would cater to the smaller outfits because of market share loss. It seems like it's inversely proportional....they seem to be worse. I hear this from customers daily.


In Fact , they're a golden example here, got all the substation work with the big boys, then the well went dry.....

So they sent out salesmen to take all us small change out to lunch, tried real hard to break into the telecom biz, but flopped miserably at both here.

#4343 09/20/01 08:45 PM
Joined: Oct 2000
Posts: 5,392
S
Member
how many of you have called ahead for a part only to arrive at the suppler and find out they show it 'on the computer' only?

#4344 09/21/01 02:19 AM
Joined: Aug 2001
Posts: 151
D
Member
I'm not really hammering GE Supply, too much, I just don't understand why they backed out of a pretty good market here. Yep, Graybar has been a bit of a disappointment ot me as well. I'm back to using a couple of independents mainly for day to day stuff.
My biggest gripe is that I fax or call in an order, and when we get there the next day, THEN they pull the ticket and start pulling parts. So I have a guy enjoying that WONDERFUL coffee for an hour or so waiting for the materials

#4345 09/21/01 07:47 AM
Joined: Dec 2000
Posts: 4,294
Member
Rexel also has popcorn and sometimes donuts.
(Maybe they need to try showing movies, too.)
The only time they pull anything for will-call before you get there is late in afternoon when they want to go home.

#4346 09/21/01 04:56 PM
Joined: Oct 2000
Posts: 2,723
Likes: 1
Broom Pusher and
Member
One of the Sasco crew lives in the tract behind our house. Nice Guy.

My "Ex" Brother-In-Law [Ex from Sister's Divorce] worked with Morrow-Meadows in the late '70s - early '80s. Not a nice Guy! [he was a real violent as**ole!].

Walthers' had Popcorn, which varied at times from fresh, to mold cultures [making their own Penicillin??? [Linked Image] ]. Same for Coffee.
I saw a Donut there once!, it was holding a door to the offices open [Linked Image]
This was back in 1991, so maybe the Donut is gone..... ...

The two places we get materials from feed you Candy, fresh coffee, Donuts [choose the consumable ones from the "Pick Thrus" and "Poked Ones"]. Sometimes there's sandwiches and cake, even had pie once!

Most of the time, if I fax an order the day before [or even early AM to pick up late PM that same day], both places will have it sitting in carts at the rollup door, ready to go! Invoice and Pen even with the materials, ready to be signed.

Once in a while - when needed, they'll set materials outside for us to pick up after closing.

The orders I described normally would not include a lot of EMT, or major amounts of large wire, but would include boxes, conns, coups, yadda-yadda-yadda... just not 2,000' of 4" EMT + 3,000' of 6" PVC Sch 80.

To sum it up, I do not agree that filling your dog house with sand will detour space aliens from taking up residence in said dwelling, but it could help eliminate the whole cold fusion problem.

Also, I do agree that if a person enters the shower, turns on the water, then runs around inside the shower with the water on and applies shampoos + soaps to their body, this will be an effective measure to cleanse the body, plus remove the offensive odors.

Scott SET


Scott " 35 " Thompson
Just Say NO To Green Eggs And Ham!
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