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Joined: May 2001
Posts: 552
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Has anyone experienced problems with ordering from the ECN Store? I placed an order on 12/05/07 and have yet to receive it. I have phoned,(please leave a message) and e-mailed (no reply) until I'm blue in the face. Everytime I think about it, I get P***ed. Is anyone running that place? They are quick to bill your credit card, but forget about talking to anyone there.
Donnie
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Joined: Apr 2002
Posts: 7,382 Likes: 7
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Donnie: There have been a few threads previous about this situation. Mr. Bill has replied and has attempted to intervine, although he is NOT involved directly.
I made a few purchases in the past (2 yrs+) and had no issues!
Please be patient...Mr Bill will jump in here.
John
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Joined: Oct 2000
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Donnie,
Sorry to hear that this hasn't been resolved yet. I'll get you an answer by tomorrow, one way or the other.
Bill
Bill
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Joined: May 2001
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Thanks Bill. Hotline, I too, have made purchases in the past with no problems, but someone has really dropped the ball on this one.
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Joined: Nov 2004
Posts: 53
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I got ripped off too, I'm about ready to give up, 10 phone calls, numerous emails, no resolution.
My card was charged 6 months ago, and only a month ago did they ship the wrong products!
My question is why is such a questionable business associated with such a great site??
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Joined: Oct 2000
Posts: 4,116 Likes: 4
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I'm about ready to give up, 10 phone calls, numerous emails, no resolution. ??? highground, I asked you to send me an email or pm with some details of the problem you were having, but haven't seen that yet. Bill
Bill
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Joined: Apr 2002
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Bill, you may delete this if you think it's over the edge...
From anything that I have read here over the years....Bill will do whatever he can to solve the situation.
But....IF he don't have the info he needs.....what does anyone expect?
John
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Joined: Nov 2004
Posts: 53
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Bill,
I just sent you a PM with all the info. I did not see your post asking for info in the thread I started because I haven't looked at the site in several days and thread was way down the list. I posted on this one when I saw it at the top. That would be great if you could resolve my problem. I would not have even posted a public message if I hadn't felt so wronged in the first place.
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Joined: May 2001
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From anything that I have read here over the years....Bill will do whatever he can to solve the situation.
Yes, Bill is the man! He has taken care of me and I also actually received an e-mail from kim@contractor-books.com today. So I guess someone does work there after all.They just needed a little nudge from Bill.
Donnie
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Posts: 75
Joined: June 2012
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