I own a 3rd party inspection company [Linked Image].
On Christmas eve, we had 9 homes get hit by high voltage. We arrived on the job 20 minutes after receiving our call on our cell phones.
My company has a live person answer the office phone from 7 am to 6pm. The inspectors all have company phones that are on 24/7. We have very good response times, even for nonemergencies - I am very proud of that.

Pierre

Pierre Belarge