How does a company just NOT NOTICE that some idiot they've hired is doing crazy things??? That would be a hard thing to overlook when checking over someone's work, and surely they would check a new guy's work at least a coupla times before having him out representing the company...
And as for Rogers, "we always regret when there's anything that is either dangerous or even inconvenient to our customers"... well gee, the fact that they "ALWAYS REGRET" it just makes it all better doesn't it. *puke* They don't exactly instill confidence that it's a rare situation.
