and Eddy, that is perfectly acceptable here in the states too.

The point is, there is code minimum (which we have to do) then there is better than code, which the customer has to pay for.

I never took a hypocratic oath to go above and beyond the call of duty (the code) unless someone wants to pay me more money for it.

Sorry for the reality of the situation. Being nice is great, but it doesn't pay the bills.