highground,
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The lineman who returned my call told me, "Do it hot, that's the way we do it." He refused to come until the next day.
Over here at the PoCo that I work for, saying something like that over the phone to anyone would be in serious breach of our Health and Safety policy.
Should the person have an accident while disconnecting, the PoCo would then be liable for any injuries or damage.
My cell# is universally known around here amongst all the Electricians and I'm more than happy to go out and disconnect whatever is required, day or night. [Linked Image]