It was only a $750 job, so I only lost $75, but at the time that may have been three hours work. I was upset because I felt like I listened to his BS for three minutes & paid him $75 for three minutes of BS. Not exactly worth a trip to the courthouse.

It worked out in the end. He called asking for a favor a few months later and I was SO sorry I couldn't help him.

Now I give discounts to people, or even better do additional work without an additional charge. The customers feel good, refer other work to me and I save thousands in advertising cost.

Dave