ECN Forum Forums General Topics of the Trade General Discussion Area 60 Hertz issue with portable generator

Not sure if this has been kicked around yet. I have several customers with portable generators that can't run their furnaces. Nearest thing I can figure is that they are not putting out 60 hertz. I also tested several that had an open ground at the GFCI receptacle and L14/30 receptacle.
So 2 questions:
Is there a simple way to get the output hertz up to 60 if the generator is only putting out 57 or 58.

And separate from the above question
Why is there no ground on the L14/30 receptacle of certain generators.