Long shot, but if the element(s) were served at 120V, they would operate at ¼ power {E²/R} so for a 4500W element, you’d see 1125W. It would heat the water, but take a lot longer. {I remember removing an ancient 500W storage water heater a few decades ago. The home had been served 2-wire 120V. Guess it was never considered a “fast recovery” unit.}