Well said GEC-1.
I always felt the same way, as long as you don't feel that your being taken advantage of because you are too nice.
My new boss is more like the hammer guy. He has got he attitude "Horay for us...Screw them!" In fact he even mentioned using a hammer to find burried boxes.
The carpenter said to me a couple of weeks ago that our company is VERY hard to work with. We don't seem to care about the other trades only ourselves.
He mentioned something about billing us for tearing down some studs that were in our way. I mentioned this to my boss and he went off saying that we were going to backcharge for something or other.
So my advice to you is yes, work it out politely and fairly. Be firm but fair and don't make any threats that you aren't willing to carry out. If the problem persists make promises as to what you will do if it happens again, then do it.
You will be respected.
