We are updating our service work order form, and I am looking for ideas on improving it. Right now we are dealing with a couple customers who won't pay, so I was thinking about making a form requiring a signature on every service call, and including a mechanics lean on the back. I've started looking into pre-made forms, but I haven't found anything suitable yet. I'm open to suggestions,
Stephen
I get a signature before any work is started and another signature on completion of the work.
In Utah we are registered with Lien Recovery Fund
http://www.dopl.utah.gov/programs/rlrf/index.html and must provide the below information in contracts. This is on the back of my work order and invoice forms as well. You may want to check with your state for similar requirments.
Failure to include this language in the contract constitutes unlawful conduct and is
punishable by citation and fine.What notice must contractors give to homeowners regarding their rights under the
Act?Every contractor who enters into a written contract with a homeowner is required to provide in the text of the contract notice to the homeowner of the rights and responsibilities afforded under the Act. Division rules provide the language of the required notice is:
PROTECTION AGAINST LIENS AND CIVIL ACTION. Notice is hereby provided in
accordance with Section 38-11-108 of the Utah Code that under Utah law an
"owner" may be protected against liens being maintained against an "owneroccupied
residence" and from other civil action being maintained to recover
monies owed for "qualified services" performed or provided by suppliers and
subcontractors as a part of this contract, if and only if the following
conditions are satisfied:
(1) the owner entered into a written contract an original contractor, a
factory built housing retailer, or a real estate developer;
(2) the original contractor was properly licensed or exempt from licensure
under Title 58, Chapter 55, Utah Construction Trades Licensing Act at the
time the contract was executed; and
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(3) the owner paid in full the original contractor, factory built housing
retailer, or real estate developer or their successors or assigns in
accordance with the written contract and any written or oral amendments to
the contract.
(4) An owner who has satisfied all of these conditions may perfect his
protection from liens by applying for a Certificate of Compliance with the
Division of Occupational and Professional Licensing by calling (801) 530-6628
or toll free in Utah only (866) 275-3675 and requesting to speak to the Lien
Recovery Fund. (Utah Administrative Code R156-38a-108)
Failure to include this language in the contract constitutes unlawful conduct and is
punishable by citation and fine.
