I work on both Passpoint Express & Plus. Do you have no communication with the computer (connection fails) you may need to do a full reset. Is the fault in the com between the panel and the computer? Just replaced a power supply board on a panel, lost one of 2 voltages. also had com problems. Honeywell customer service is good, they will give you help, just may take a while to get tech assist on the phone. Is
