We have grown seriously within the past 12 months and have increased our employees by 10. One is my sister who works in the office and the other is an electrician who worked for the company several years ago. Now the problems, the electrician shows up on time every day, never takes time off, will be on call when ever asked and work late if needed, is great with customers, his work quality is terrible even though he has been told and then warned several times to clean it up, it remains bad.
Now my sister, which is the big problem, her office skills aren't what they used to be and it's affecting the work of the other office personel as they have to spend time fixing her mistakes.
Some advice please. I will lay back on the couch as any of the psychologists out there gives advice.
PS I loved my mother.