I've been down that road Dave.
Tried an aswering service, that got expensive. They gave a set amount of calls per month, and then they charged me for every call after that, whether it was a customer, or "junk calls", people trying to sell you stuff.

I finally had them forwarded to my cell phone. That works the best for me. I have alot of return business so I got to know my customers numbers pretty quickly. I don't know where you are at, but between Ny and Phila, Verizon worked the best for me. Coverage is almost everywhere I need to be.
The cell phone "type" is the most important, along with coverage. Cingular and nextel were out of the question for me.


Good luck........