Bill;
hang in there, the schools being the best incubator for contagions have half my town blowin' chunks... [Linked Image]
Virgil;
thanks for the help, this is interesting. is this something that you have so a potential customer can give him/herself a clue? If so, it probably helps weed out all the tire-kickers.
I have made up some handouts to help reduce the phone time , not data base like this, just information. I made up "Generator 101" & "About Lighting" as a guide for potential customers to explain options, what to look for etc.
Your pricing is very similar, as far as materials go, up here. The only thing i do different is a Service installation at a flat quoted rate. This is only trying to recoup all the interaction bettween myself, the utility, and the AHJ.

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