the 5 minute 'electrical 101' we all have to do is a feat in itself......
"You speak that electrical language"
as one customer put it. And i suppose he's right, we in the trade really do, and communicate comfortably as such.

So the problem comes in communicating needed info to individuals who don't know an outlet from an omlet, and probably don't want to.
( maybe there's a Dale-Carnegie course?)
The level of a customers participation is key, some are the 'just do it' or ' make it right' types, some like a rationale, or question the extent , as there are many snowball effects they'd rather do without.
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how many times do you get asked "Is it safe?"
in regards to older wiring? Well i don't have x-ray eyes,a gaussmeter nose, or an amprobe finger (trying to outgrow that one), but there are generic items to look for. And if you format these and put them in the customers hands, they can't deny you did not tell them this or that, nor can Tom, Dick or Harry comparitively pick you apart.

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