No, they're not. Customer service is almost nil. A lot of people blame them for the power probs here. Our office has had just 1 call asking how to conserve, but lots for 1000w floods.(we're high volume comm & ind).
How can we make the "power pigs" conserve? Do you think shutting the whole state down for a day or 2 would wake the populus up??

In all fairness, the pic I posted is not at all representative of SCE's work.