You know, typically it's an untrained person (ie. your average homeowner, handyman, etc.) that'll try to do something without knowing enough to do something safe & correct... But that's just the thing, they're ignorant to that very fact! A person such as a representative for a piece of equiptment like this should be someone that can be trusted to hold up the standards that are to be expected from a professional in our society, not even to mention the bar being raised just that much more because this equiptment is designated for use in the healthcare industry! [Linked Image] This person should OBVIOUSLY know the intricacies of the pictured equiptment & should have been able to troubleshoot and CORRECT the original situation by the proper means! I utterly agree with the rest of the board here in saying that this person is truly DANGEROUS & if he just couldn't TS the equiptment & figure out the right repair to prevent the ocpd from opening.. Throw INCOMPETENT right there next to dangerous... As I've said before... It's one thing to jeopardize your own life with your own stupidity..(this is protected by our constitution [Linked Image] ) But KNOWINGLY risking the lives of the innocent in this manner should be harshly punished! [Linked Image] [Linked Image] [Linked Image]